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gR@HaM
Platinum Member Joined: May-01-2012 Location: UK Status: Offline Points: 1265 |
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Posted: May-21-2015 at 8:24pm |
Anyone else getting a slow response from SkiDIM? I emailed them 4 days ago asking for a shipping quote but no reply. Placed an order 2 days ago and no confirmation or shipping details yet. Guess its a busy time of year but still...
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'82 Ski Tique
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Orlando76
Grand Poobah Joined: May-21-2013 Location: Mount Dora, FL Status: Offline Points: 3108 |
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I called them Friday morning because I was looking for something that I couldn't find on their website. Vince answered on 2nd ring, placed order right then. Tuesday afternoon my order was on the front porch.
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Chevy350
Gold Member Joined: June-24-2013 Location: Illinois Status: Offline Points: 721 |
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1972 Mustang
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gun-driver
Grand Poobah Joined: July-18-2008 Location: Pittsburgh, Pa Status: Offline Points: 4117 |
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Being it's right before Memorial Day weekend probably one of the biggest boating weekends next to 4th ofJuly they're probably quite busy. Their service is usually quite good.
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Jonny Quest
Grand Poobah Joined: August-20-2013 Location: Utah--via Texas Status: Offline Points: 2867 |
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I dropped over $1,500 at skidim.com over the past few months. Their service was top-notch from my experience. Vince was always willing to listen and offer valuable advice. No complaints from me.
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Current
2003 Ski Nautique 206 Limited Previous 2001 Ski Nautique Open Bow 1994 Ski Nautique Open Bow Aqua skiing, ergo sum |
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Hollywood
Moderator Group Joined: February-04-2004 Location: Twin Lakes, WI Status: Offline Points: 13512 |
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Emails are easy to ignore. Pick up the phone if possible.
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Kristof
Grand Poobah Joined: October-08-2007 Location: Bree, Belgium Status: Offline Points: 3391 |
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Yup, what he said |
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- Gun control means: using BOTH hands!
- Money doesn't make one happy, but when it rains cats and dogs, it's still better to cry in a Porsche than on a bicycle... |
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Sleepyone
Groupie Joined: September-05-2014 Location: Brandon Ms Status: Offline Points: 91 |
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Top notch service.
Cant Understand how someone could get the wrong parts very many times. They log you in as a customer with a detailed list of what your boat is and what options. Always there to help and parts have been shipped on time, never waiting. |
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fanofccfan
Platinum Member Joined: December-13-2009 Location: North Bend NE Status: Offline Points: 1743 |
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I have always had a great customer experience as well.
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KRoundy
Platinum Member Joined: August-23-2010 Location: Lake Stevens Status: Offline Points: 1702 |
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Purchased from many times, and never had a problem. Memorial Day weekend is likely the culprit.
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Previous: 1993 Electric Blue/Charcoal Ski Nautique
Current: 2016 Ski Nautique 200 Open Bow |
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Donald80SN
Grand Poobah Joined: January-12-2009 Location: Denver, NC Status: Offline Points: 3893 |
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I always have a great experience with them. I normally have my parts the next day but I am the next state over.
Donald |
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gR@HaM
Platinum Member Joined: May-01-2012 Location: UK Status: Offline Points: 1265 |
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Yeh Ive bought a lot of stuff of them in the past and have always had good service, it took over a week to get shipment sorted but it was apparently the busiest time of year for them so I appreciate that. Plus Im not the easiest customer as always work to get the best deal on shipping!
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'82 Ski Tique
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phatsat67
Grand Poobah Joined: March-13-2006 Location: Indiana Status: Offline Points: 6149 |
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Memorial day weekend makes us boat guys wanna suck start a .357
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